How do I return an item?

At Great Lines Hawaii, we stand behind our products and uphold complete customer satisfaction.

Upon receipt, if any of your purchased items are not as expected, they may be returned in new, unused condition at your expense within 10 days of receipt of goods. Please notify us within 48 hours of delivery if you desire to return any of your purchased items. You will be refunded the full purchased price less the actual shipping cost incurred to originally send to you.

Sorry, any "Food Bags," such as Stand Up Zipper Pouches and Clear Zipper Bags are non-returnable due to the intended use of these bags.

Please email [email protected] or call us at (808) 848-7888 for assistance with your return.